Customer Service

For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day. Please check the Customer Service Guide for more details.

Wholesale and Business Customers:

If you are a wholesaler or business customer, please feel free to visit our live chat for exclusive and professional service. Or you could send an inquiry to our email: for detailed guidance.